Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", "your") and Galaxy ("we", "us", "our", "the Platform"), governing your access to and use of the services available at digitalminer.net and any associated mobile or web application.

By clicking "Register", "Create Account", or otherwise accessing or using any part of the Platform, you confirm that:

• You have read, understood, and agree to be bound by these Terms.
• You are at least 18 years of age.
• You are not prohibited from using the Platform by the laws of your country or jurisdiction.
• You are acting on your own behalf and not on behalf of any undisclosed third party.
• The information you provide during registration and throughout your use of the Platform is accurate, complete, and up to date.

If you do not agree with any part of these Terms, you must not register, access, or use the Platform. Your continued use of the Platform after any modification to these Terms constitutes your acceptance of the revised Terms.

These Terms should be read alongside our Privacy Policy, which is incorporated by reference and forms part of this agreement.

2. Description of Services

Galaxy is a digital platform that provides the following services to registered users:

• Task Marketplace — a curated set of microtasks posted by the platform administrator, which users can complete in exchange for USDT rewards credited to their account.
• Investment Plans — fixed-term plans where users deposit USDT and receive a daily percentage return over the plan duration, with optional principal return upon maturity.
• Binary Trading — a short-term prediction feature where users stake USDT on whether the price of a supported asset will go up or down over a defined time window.
• Referral Programme — a commission-based programme where users earn a percentage of the deposits made by users they have referred to the Platform.
• Spin the Wheel / Lottery — time-gated prize features where users can win USDT bonuses subject to eligibility conditions.
• User-to-User Transfers — the ability to send USDT from your withdrawal balance to another registered user's account.
• Live Support Chat — an in-platform messaging system connecting users to our support team.
• Notifications — email, in-platform, Telegram, and web push notifications for account activity.
• Crypto Market Data — live and historical price data displayed for informational purposes only.

All features are provided at our discretion. We reserve the right to add, modify, suspend, or remove any feature at any time without prior notice, except where a feature removal would materially affect a user's ability to withdraw funds they have already earned.

3. Eligibility

To use the Platform, you must satisfy all of the following requirements:

• Age — you must be at least 18 years of age. In some jurisdictions the minimum age may be higher; it is your responsibility to comply with your local laws.
• Legal standing — you must have full legal capacity to enter into binding contracts in your jurisdiction. Persons under legal guardianship, or those whose accounts have been previously terminated for violations, are not eligible.
• Jurisdictional compliance — you must not be a resident of, or located in, a country or territory where your use of the Platform would be prohibited by local law, including (but not limited to) countries subject to comprehensive international sanctions. You are responsible for determining whether the Platform is available in your jurisdiction.
• Sanctions screening — you must not be listed on any government sanctions list or be associated with any sanctioned entity.
• One account per person — each natural person may hold only one account on the Platform. Entities wishing to use the Platform on a commercial basis must contact us in advance.

We reserve the right to verify your eligibility at any time and to suspend or close accounts that do not meet these requirements, regardless of the account's current balance.

4. Account Registration and Security

4.1 Registration

You must register an account to access any financial features of the Platform. During registration, you must provide your full name, a valid email address, and a password. You warrant that all information provided is accurate and that you will keep it up to date.

4.2 Account Security

• You are solely responsible for maintaining the confidentiality of your login credentials (email and password).
• You must not share your password with any other person, use another person's account, or allow another person to use your account.
• You are liable for all activity that occurs under your account, including unauthorised transactions, unless you have promptly notified us of a security breach.
• We strongly recommend enabling Two-Factor Authentication (2FA) via the Security section of your account settings.
• You must use a strong, unique password that you do not use for any other online service.
• You must notify support immediately if you become aware of, or suspect, any unauthorised access to your account.

4.3 One Account Policy

Each person may hold only one account. Creating multiple accounts ("multi-accounting") — whether under your own name, a pseudonym, or using another person's details — is a serious violation of these Terms and will result in the suspension of all associated accounts and the forfeiture of all balances therein. We use device fingerprinting, IP analysis, and behavioural signals to detect multi-accounting.

4.4 Account Closure by You

You may close your account at any time by contacting support. Before closure, you must withdraw any remaining balance. We reserve the right to delay account closure while a fraud investigation or pending transaction is outstanding.

5. Know Your Customer (KYC) and Identity Verification

We are committed to complying with applicable anti-money laundering (AML) laws and countering the financing of terrorism (CFT). As part of this commitment, we may require you to complete an identity verification (KYC) process.

KYC verification may be triggered by:

• Withdrawal requests above a defined threshold.
• Unusual or high-risk account activity flagged by our risk management system.
• A change of registered email address or withdrawal wallet address.
• A manual review requested by our compliance team at any time.

You may be asked to provide:

• A government-issued photo ID (passport, national ID card, or driver's licence).
• A "liveness" selfie holding your ID document, to confirm you are the person named on the document.
• Proof of address (a recent utility bill, bank statement, or official government letter dated within the last 3 months).
• Proof of source of funds, for deposits above certain thresholds.

Failure to provide requested KYC documents within the specified timeframe will result in your withdrawal requests being held in queue until verification is complete. We will not release funds to an unverified account where our compliance policy requires verification.

KYC documents are stored securely and handled in accordance with our Privacy Policy. They are reviewed only by authorised members of our compliance team.

6. Deposits and Payments

6.1 Deposit Methods

Deposits can be made via cryptocurrency (USDT on supported networks) or through our authorised fiat payment gateway (Paystack or OxaPay, subject to availability in your region). Minimum and maximum deposit amounts are displayed on the Deposit page and may change at our discretion.

6.2 Deposit Processing

• Crypto deposits are credited upon receiving the required number of blockchain confirmations (typically 1–6 depending on the network). We are not responsible for delays caused by network congestion.
• Fiat deposits via Paystack are typically credited within minutes of payment confirmation.
• We reserve the right to hold a deposit pending manual review if it triggers our fraud detection systems.
• Deposits sent to expired or incorrect wallet addresses cannot be recovered. Always verify the deposit address before sending crypto.

6.3 Deposit Finality

All deposits are final once confirmed. We do not accept chargebacks, reversals, or refund requests for completed deposits except in cases of demonstrable platform error. If you believe you have been charged incorrectly, contact support within 24 hours of the transaction.

6.4 Suspicious Deposits

If we determine that a deposit was made using stolen funds, compromised payment credentials, or as part of a fraudulent scheme, we reserve the right to freeze and reverse the deposit, close the associated account, and report the matter to relevant authorities.

6.5 Platform Fees

We currently do not charge fees on deposits. Fees applicable to withdrawals and transfers are clearly displayed at the time of the transaction. All fees are subject to change; we will notify users of any fee changes at least 7 days in advance.

7. Wallet Accounts

Your Galaxy wallet consists of two separate sub-accounts:

All balances are denominated in USDT. Equivalent values in other currencies shown on the Platform are for display purposes only and are based on live exchange rates that fluctuate continuously.

8. Tasks and Rewards

8.1 Task Availability

Tasks are created and managed solely by our administrator team. Task availability, reward amounts, and requirements can change at any time. We do not guarantee that any specific number of tasks will be available at any given time.

8.2 Task Submission

• You must complete the task exactly as described and submit genuine proof (screenshot or proof link) where required.
• Submitting fabricated, edited, or misleading proof is fraud and will result in account suspension.
• Each task may only be submitted once per user. Duplicate submissions are blocked automatically.
• Submissions are reviewed by our team within the timeframe stated in the Platform settings. Review times may vary based on volume.

8.3 Reward Crediting

Upon approval, the task reward is immediately credited to your Basic Account balance. For tasks with auto-approval enabled, the reward is credited instantly upon submission. Rewards are denominated in USDT and are non-negotiable.

8.4 Task Rejection

If your submission is rejected, you will receive a notification with the reason. You may re-submit if the task still has open slots and the rejection reason indicates that resubmission is appropriate (e.g. a clearer screenshot is required). Repeated low-quality or fraudulent submissions may result in a task ban or account suspension.

8.5 Task Bundles

Some tasks are grouped into bundles with a collective bonus reward for completing all tasks in the bundle. Bundle bonuses are credited automatically upon completion of the final task in the bundle. Partial bundle completion earns only the individual task rewards, not the bundle bonus.

8.6 Flash Tasks

Flash tasks are time-limited opportunities that expire at a displayed countdown. Once a flash task expires, it is no longer available for submission regardless of whether you have already started it. Flash task rewards are typically higher to reflect the urgency.

9. Investment Plans

9.1 Plan Structure

Investment plans allow you to deposit USDT into a fixed-term plan and receive a daily percentage return. Each plan has a defined:

• Tier — the plan name and tier level (e.g. Starter, Silver, Gold, Platinum).
• Minimum and maximum deposit — per plan, displayed at the time of subscription.
• Daily return rate — expressed as a percentage of the deposited principal.
• Duration — the number of days the plan runs before maturity.
• Principal return — whether your original deposit is returned upon maturity (subject to platform settings).

9.2 Daily Returns

Daily returns are calculated and credited to your Withdrawal Account automatically by our scheduled system, which runs once per day. Returns are credited based on the plan's daily rate applied to the original principal. Returns are not compounded unless explicitly stated in the plan description.

9.3 Plan Maturity

When a plan reaches its end date, it is marked as completed. If principal return is enabled for that plan and tier, the principal is returned to your Withdrawal Account in addition to the final day's return. You will receive an email notification when your plan matures.

9.4 Auto-Renew

If you enable auto-renew on a plan, upon maturity the system will automatically create an identical new plan using the same principal amount, debited from your Withdrawal Account. If your Withdrawal Account does not have sufficient balance at the time of renewal, auto-renew will be skipped and you will receive a notification.

9.5 Early Termination

Investment plans cannot be terminated early. Once a deposit is committed to a plan, the funds are locked for the plan's duration. We are not liable for any opportunity cost or market changes during the plan period.

9.6 Investment Returns Are Not Guaranteed

While we display fixed daily return rates, these rates are platform-determined and can be changed for new plans by the administrator. Rates displayed at the time you subscribe to a plan are fixed for the duration of that plan. However, future plan rates are subject to change. Past return rates do not guarantee future rates. Please see our Risk Disclosure section (§18) for full details.

10. Binary Trading

10.1 How It Works

The binary trading feature allows you to stake USDT on a prediction of whether the price of a supported asset (such as BTC/USDT, ETH/USDT, or XAUUSD) will be higher or lower at the end of a defined time window (the "expiry"). The expiry windows available range from 30 seconds to several minutes, as displayed on the trading interface.

10.2 Payouts and Losses

• If your prediction is correct, you receive your stake back plus a profit percentage (displayed before you confirm the trade, typically between 70% and 85%).
• If your prediction is incorrect, you lose your entire stake.
• If the price at expiry is exactly equal to the price at trade entry (a "tie"), the trade is resolved in favour of the Platform, and your stake is lost. This reflects the inherent binary nature of the product.

10.3 Price Data Source

Trade resolution is based on real-time market price data received from Binance and other authorised market data providers. We display price charts and data in good faith. We are not responsible for price data delays, feed interruptions, or discrepancies between providers. In the event of a confirmed data feed failure, affected trades may be voided and stakes returned at our discretion.

10.4 Trading Limits

Minimum and maximum stake amounts apply per trade, as displayed on the trading interface. These limits may be adjusted per user tier or by platform settings.

10.5 No Trading Advice

Nothing on the Platform constitutes investment or trading advice. Market data, charts, and analytics displayed are for informational purposes only. You trade entirely at your own discretion and risk.

11. Referral Programme

11.1 How It Works

Each registered user receives a unique referral link and referral code. When a new user registers using your referral link and makes a qualifying first deposit, you earn a commission credited to your Withdrawal Account. The commission rate is displayed on the Team / Referral page and is subject to change.

11.2 Commission Payments

Referral commissions are credited automatically at the time the qualifying deposit is confirmed. There is no cap on the number of people you can refer. Commissions are based on the verified deposit amount at the time of crediting.

11.3 Prohibited Referral Conduct

The following referral behaviours are strictly prohibited and will result in forfeiture of all referral earnings and account suspension:

• Self-referral — using your own referral link to create a second account and deposit.
• Coordinated fake referrals — organising or paying others to register with your link without genuine intent to use the Platform.
• Deposit cycling — transferring funds between accounts controlled by the same person or group to generate artificial referral commissions.
• Misleading promotion — promoting the referral programme with false claims about Platform earnings or using spam methods to distribute your referral link.

11.4 Referral Milestones

Additional milestone bonuses may be available for reaching specific referral counts. These are displayed on the Team page and are subject to the conditions stated at the time. Milestones are evaluated based on active, verified referrals who have made at least one qualifying deposit.

12. Spin the Wheel, Lottery, and Bonus Features

12.1 Spin the Wheel

Registered users receive one free spin per day. Additional spins may be earned through promotional codes, VIP tier upgrades, or other programme conditions as displayed on the Platform. Spin prizes range from small USDT amounts to larger rewards. Results are determined by a weighted random algorithm. We do not guarantee any specific outcome.

12.2 Lottery

We may operate periodic lottery draws with USDT prizes. Eligibility criteria (e.g. minimum deposit, minimum task count) are displayed on the Lottery page. Winners are selected randomly and announced on the Platform. Prize winnings are credited directly to the winner's Withdrawal Account.

12.3 Login Streaks and Daily Bonuses

Consecutive daily logins may earn streak bonuses credited to your Withdrawal Account. Streak bonuses are subject to the current bonus schedule as displayed on the Dashboard. Streaks are broken by any calendar day with no login; partial days do not count. We reserve the right to modify or discontinue streak bonuses at any time.

12.4 Promo Codes and Vouchers

Promotional codes and vouchers are issued at our discretion and may carry specific eligibility conditions, expiry dates, and usage limits. Each code is single-use per account unless stated otherwise. Codes obtained through unauthorised means (e.g. purchased from third parties, generated by hacking) are void and may trigger an account review.

13. Withdrawals

13.1 Eligibility to Withdraw

Withdrawals are available to all verified users from their Withdrawal Account balance. Funds in the Basic Account must first be transferred to the Withdrawal Account before they can be withdrawn. The following conditions must be met:

• Your account must be in good standing (not suspended or under investigation).
• The withdrawal amount must meet the current minimum withdrawal amount (displayed on the Withdrawal page).
• If a KYC review has been triggered for your account, withdrawal processing is on hold until verification is complete.

13.2 Withdrawal Methods

Withdrawals are processed as cryptocurrency transfers (USDT) to the wallet address you specify. We currently support USDT on TRC-20 and other supported networks as displayed on the Withdrawal page. It is your responsibility to provide the correct wallet address. We cannot reverse a transfer sent to an address you specified.

13.3 Withdrawal Fees

A withdrawal fee is charged on each request to cover blockchain transaction costs and processing. The current fee structure is displayed on the Withdrawal page and at the time of each request. We reserve the right to adjust fees with 7 days' notice.

13.4 Processing Time

Withdrawal requests are reviewed and processed by our team, typically within 24 hours of submission. During peak periods or when manual review is required, processing may take up to 72 hours. Scheduled automatic withdrawals (if enabled) are processed during the daily automated batch.

13.5 Withdrawal Rejections

We reserve the right to reject a withdrawal request if: the wallet address is invalid or blacklisted; the request appears to be related to fraud or money laundering; your account is under investigation; or you have not completed required KYC verification. In all cases, the full amount is returned to your Withdrawal Account immediately and you are notified with a reason.

13.6 Withdrawal Limits

Daily, weekly, or monthly withdrawal limits may apply based on your account tier, KYC status, and platform settings. Limits are displayed on your Withdrawal page.

14. Internal Transfers (Basic to Withdrawal)

You may transfer a portion of your Basic Account balance to your Withdrawal Account using the Transfer feature in your Wallet. The following conditions apply:

• A maximum percentage of your Basic balance may be transferred per transaction (the current limit is displayed on the Wallet page).
• Internal transfers are limited to once per calendar week per account.
• Your account password is required to confirm the transfer as a security measure.
• Internal transfers are irreversible. Once funds are moved to your Withdrawal Account, they cannot be moved back.

15. User-to-User Transfers

The Platform allows you to send USDT from your Withdrawal Account to another registered user's account. The following conditions apply:

• You must enter the recipient's registered email address or username. Verify carefully before sending — transfers are instant and irreversible.
• A transfer fee may apply, as displayed at the time of the transaction.
• Daily transfer limits apply, as displayed on the Transfer page. You will be notified if you approach your daily limit.
• We are not liable for transfers sent to the wrong recipient due to a user error in the recipient's details.
• Transfers suspected of being used for money laundering, fraud, or referral abuse will be reversed and may result in account suspension.

16. Prohibited Activities

The following activities are strictly prohibited on the Platform. Engaging in any of them may result in immediate account suspension, forfeiture of all balances, and reporting to relevant authorities:

• Multi-accounting — creating or using more than one account.
• Fraudulent task submissions — submitting false, fabricated, photoshopped, or recycled screenshots as proof of task completion.
• Bot / automation abuse — using scripts, bots, browser extensions, or automated tools to complete tasks, spin the wheel, claim bonuses, or interact with the Platform in any automated way.
• VPN / proxy abuse — using VPNs, proxies, or Tor to circumvent geo-restrictions or to disguise your identity or location for the purpose of fraud or policy evasion.
• Platform manipulation — exploiting bugs, glitches, or unintended Platform behaviour to gain financial advantage. Any such gains will be reversed. Report bugs to our support team instead.
• Referral fraud — coordinating fake registrations, self-referrals, or deposit cycling to generate illegitimate referral commissions.
• Money laundering — using the Platform to layer, conceal, or clean the proceeds of criminal activity.
• Impersonation — impersonating another user, a staff member, or any real or fictional entity on the Platform or in communications with our team.
• Phishing and social engineering — attempting to obtain another user's login credentials or personal information through deceptive means.
• Abusive conduct — threatening, harassing, or abusing other users or staff members in any communication channel.
• Chargeback abuse — initiating a chargeback or payment reversal on a deposit through your bank or payment provider after benefiting from the deposited funds.
• Reverse engineering — attempting to decompile, disassemble, or otherwise extract the source code or algorithms of the Platform.

17. Fraud Prevention and Anti-Money Laundering

We are committed to maintaining the integrity of the Platform and to preventing it from being used for fraudulent or illegal financial activities. In furtherance of this commitment:

• We monitor all account and transaction activity for indicators of fraud, money laundering, and other financial crimes, using both automated systems and manual review.
• We may place a temporary hold on your account or withdrawal request at any time, without prior notice, if our risk systems flag unusual activity. We will notify you as soon as practicable and aim to resolve holds within 72 hours.
• We will co-operate fully with law enforcement and regulatory authorities and will disclose account information where required to do so by law.
• We may refuse to process any transaction that we reasonably believe is related to fraud, money laundering, sanctions evasion, or any other illegal activity.
• Users found to have used the Platform for money laundering or fraud will have their accounts permanently closed, balances forfeited, and their details reported to relevant financial intelligence authorities.

18. Risk Disclosure

• Capital risk — you may lose some or all of the funds you deposit. Investment plans, binary trading, and spin/lottery features all carry financial risk. Only use funds you can afford to lose entirely.
• No financial advice — nothing on the Platform constitutes financial, investment, trading, or legal advice. We do not make recommendations about which plans, trades, or actions to take. You make all financial decisions independently.
• Past performance — historical return rates, win rates, or earnings data shown on the Platform are not a guarantee of future results. Market conditions change. Platform conditions change. Do not make decisions solely based on historical data.
• Cryptocurrency volatility — the value of USDT and other cryptocurrencies can change significantly. While USDT is designed to be pegged to the US dollar, de-pegging events can and do occur. We are not responsible for any loss of value in your USDT holdings due to external market events.
• Regulatory risk — the regulatory environment for digital assets and online earning platforms is evolving. Changes in law in your jurisdiction could affect your ability to use the Platform or to access your funds.
• Technology risk — the Platform operates on internet-connected infrastructure which can experience outages, cyberattacks, or technical failures. We take precautions to minimise this risk but cannot guarantee 100% uptime. We are not liable for losses resulting from Platform unavailability beyond our control.
• Smart contract / blockchain risk — cryptocurrency transactions are irreversible once confirmed on the blockchain. Sending funds to a wrong address, or a transaction confirmed during a blockchain fork or congestion event, cannot be reversed by us.
• Platform operator risk — as with any online platform, there is a risk that the Platform could change, restructure, or cease operations. While we have no plans to do so, we encourage users not to hold large idle balances on any online platform for extended periods.

19. Account Suspension and Termination

19.1 Grounds for Suspension

We may suspend or restrict your account, with or without prior notice, for any of the following reasons:

• Violation of any provision of these Terms.
• Failure to complete required KYC verification within the specified timeframe.
• Suspected fraudulent, deceptive, or abusive activity.
• A request or order from law enforcement or a regulatory authority.
• Security concerns, including suspected account compromise.
• A chargeback filed against a deposit made to your account.

19.2 Effect of Suspension

During a suspension, you will not be able to log in, make deposits, earn task rewards, or withdraw funds. Pending investment returns may continue to accrue during investigation suspensions but will be withheld pending the outcome of the investigation.

19.3 Balance Treatment

If your account is suspended for a Terms violation, we reserve the right to forfeit all or part of your account balance. If your account is suspended for security reasons while we investigate a potential compromise, your balance is preserved and will be released upon resolution. We will not forfeit balances without reasonable cause.

20. Appeals Process

If you believe your account was suspended in error, or if you wish to dispute a decision made about your account (such as a task rejection or a balance forfeiture), you may submit an appeal through our support chat within 30 days of the decision.

To submit an appeal: open the support chat, describe the decision you are appealing, provide any evidence that supports your case, and request a manual review. Our compliance team will review your appeal within 7 business days and communicate their decision in writing.

Our decision on appeals is final. We are not obligated to provide appeals for accounts closed due to serious, documented violations of these Terms (such as confirmed fraud or money laundering).

21. Intellectual Property

All content on the Platform — including but not limited to the Galaxy name, logo, interface design, graphics, icons, text, software code, algorithms, and documentation — is the intellectual property of Galaxy and is protected by applicable copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for its intended purpose (earning, investing, and managing your account). This licence does not include any right to:

• Copy, reproduce, or distribute any part of the Platform's content or code.
• Create derivative works based on Platform content.
• Reverse-engineer, decompile, or extract any source code.
• Use our name, logo, or branding in any way without our prior written consent.
• Scrape, crawl, or programmatically extract data from the Platform.

22. Disclaimer of Warranties

The Platform is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, we disclaim all warranties, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
• Warranties that the Platform will be uninterrupted, error-free, or free of viruses or harmful components.
• Warranties regarding the accuracy or completeness of any market data, price quotes, task content, or other information displayed on the Platform.
• Warranties that the results obtained from using the Platform will meet your expectations or be suitable for your purposes.

23. Limitation of Liability

To the maximum extent permitted by applicable law, Galaxy and its operators, directors, employees, and agents shall not be liable for any:

• Indirect, incidental, special, consequential, or punitive damages.
• Loss of profits, earnings, data, goodwill, or business opportunities.
• Damages arising from your reliance on information provided on the Platform.
• Damages resulting from unauthorised access to your account (unless caused by our negligence).
• Losses caused by cryptocurrency market volatility or price feed inaccuracies.
• Service interruptions caused by factors outside our reasonable control.

In any event, our total aggregate liability to you for any claim arising under these Terms shall not exceed the total amount you have deposited into your account in the ninety (90) calendar days immediately preceding the event giving rise to the claim.

24. Indemnification

You agree to defend, indemnify, and hold harmless Galaxy and its operators, affiliates, agents, and employees from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:

• Your use of or access to the Platform.
• Your violation of any provision of these Terms.
• Your violation of any third-party right, including any intellectual property or privacy right.
• Any fraudulent, abusive, or illegal activity you engage in through the Platform.

25. Force Majeure

We shall not be liable for any failure or delay in the performance of our obligations under these Terms if such failure or delay is caused by circumstances beyond our reasonable control, including (but not limited to): natural disasters, acts of war or terrorism, civil unrest, government actions, internet outages, cyberattacks, power failures, payment processor failures, blockchain network issues, or pandemic events.

In a force majeure event, we will make reasonable efforts to restore services as quickly as possible and to communicate the situation to our users promptly.

26. Modifications to the Platform

We reserve the right to modify, update, suspend, or discontinue any feature, service, or aspect of the Platform at any time, with or without notice. This includes the right to:

• Add or remove task categories, investment plan tiers, or trading pairs.
• Adjust reward rates, commission rates, withdrawal fees, and transfer limits.
• Change the minimum and maximum amounts for deposits, withdrawals, and investments.
• Introduce new features and retire old ones.

For changes that materially affect your ability to withdraw earned funds, we will provide at least 7 days' advance notice. For other changes, we will endeavour to provide reasonable notice but are not obligated to do so.

27. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or if not capable of modification, it shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

28. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with applicable law. In the event of a dispute arising from or related to your use of the Platform or these Terms, the parties agree to the following dispute resolution process:

• Step 1 — Informal resolution: Contact our support team through the in-platform chat. We aim to resolve all disputes informally within 14 days. Most issues are resolved at this stage.
• Step 2 — Formal complaint: If the informal process does not resolve the dispute, submit a formal written complaint via our support system, clearly outlining the nature of the dispute, the relief sought, and any supporting evidence. We will respond within 30 days.
• Step 3 — Binding arbitration: If the formal complaint process fails, the dispute shall be submitted to binding arbitration. Each party shall bear its own costs. The arbitrator's decision is final and binding.

Nothing in this clause prevents either party from seeking emergency injunctive relief from a court of competent jurisdiction where such relief is necessary to prevent irreparable harm.

29. Entire Agreement

These Terms of Service, together with our Privacy Policy and any additional terms, policies, or rules referenced herein, constitute the entire agreement between you and Galaxy with respect to the Platform and supersede all prior or contemporaneous agreements, representations, warranties, and understandings — whether written or oral — with respect to the same subject matter.

Any failure by us to enforce any right or provision of these Terms shall not be deemed a waiver of that right or provision.

30. Changes to These Terms

We may revise these Terms at any time. The "Last updated" date at the top of this page reflects the most recent revision. We will notify registered users of material changes via:

• Email to your registered email address, at least 14 days before the change takes effect.
• An in-platform announcement banner visible upon your next login.
• A notice in the Platform's Changelog section.

Continued use of the Platform after the effective date of any change constitutes your acceptance of the revised Terms. If you do not agree with a material change, you must close your account before the effective date.

31. Contact

If you have questions about these Terms, wish to submit an appeal, or need to speak to a human about your account, please contact us: